History Tab Not Updating

Help and Bugs
1

My history tab no longer updates after marking episodes as watched. Refreshing the page doesn’t fix it either.

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2

Is your SeriesGuide connected to Trakt? It’s possible it may take a few hours for Trakt to update your watch history (which is loaded directly from Trakt if it’s connected).

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3

Yes, it’s connected. The history tab hasn’t updated since November 14.

4

OK, what version of SeriesGuide is installed on your device? And what device are you using?

Something that may help: in your device Settings under Apps, look for SeriesGuide. Then in the storage section try to clear the cache.

5

I’m on V61, database V49. I’m using a Pixel 6.
Clearing the cache did not resolve the issue.

6

Totally forgot about this: can you try to disconnect and connect Trakt again and see if there is an error about your account being locked? If that’s the case, please contact Trakt support (https://support.trakt.tv/).

7

That solved it. Thanks!

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8

Hello,
I have the same issue, clear the cache and disconnect/connect to Trakt didn’t solve it.
It’s like this since May 21st.

I’m on v64.0.7 (Database v50), with a Oneplus Nord.

What should I do ?

Thanks

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9

@PurplePiou Hi! Does this mean connecting your Trakt account works? Or is there an error message?