# Sync & Update error

**URL:** <https://discuss.seriesgui.de/t/sync-update-error/2345>\
**Category:** Help and Issues\
**Created:** [June 30, 2024, 8:51pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345 "2024-06-30T20:51:15Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![SloppyGoat](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/sloppygoat/32/1586_2.png) [@SloppyGoat](https://discuss.seriesgui.de/u/SloppyGoat)\
**Post date:** [June 30, 2024, 8:51pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/1 "2024-06-30T20:51:16Z")

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How do I get rid of this seemingly nonexistent entry? Under settings, it says…

Sync & Update - TMDB - Failed to update movie (‘A Shot in a Starry Night: The Case of Vincent Van Gogh’, TMDB id 1012050

I even reinstalled it. No luck. 😒

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**Author:** ![uwe](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/uwe/32/1786_2.png) [@uwe](https://discuss.seriesgui.de/u/uwe)\
**Post date:** [July 4, 2024, 1:47pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/2 "2024-07-04T13:47:56Z")

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Hey! Remove this movie from all lists (watchlist, collection, watched). Then the warning should disappear.

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**Author:** ![SloppyGoat](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/sloppygoat/32/1586_2.png) [@SloppyGoat](https://discuss.seriesgui.de/u/SloppyGoat)\
**Post date:** [July 4, 2024, 8:14pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/3 "2024-07-04T20:14:03Z")

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It’s nowhere to be found, and it’s still there. I removed it a long time ago, because the movie was never actually available.

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**Author:** ![uwe](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/uwe/32/1786_2.png) [@uwe](https://discuss.seriesgui.de/u/uwe)\
**Post date:** [July 5, 2024, 4:30am UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/4 "2024-07-05T04:30:48Z")

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Maybe try to sort by title and look for a movie with that title?

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**Author:** ![SloppyGoat](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/sloppygoat/32/1586_2.png) [@SloppyGoat](https://discuss.seriesgui.de/u/SloppyGoat)\
**Post date:** [July 5, 2024, 4:42am UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/5 "2024-07-05T04:42:43Z")

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Yeah, already tried everything, including that.

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**Author:** ![jonorrea](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/jonorrea/32/1692_2.png) [@jonorrea](https://discuss.seriesgui.de/u/jonorrea)\
**Post date:** [March 1, 2025, 7:29pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/6 "2025-03-01T19:29:50Z")

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I have the same issue, I noticed that happened while syncing `Ratings` and it is nowhere to be found in trakt

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<div class="post-metadata">

**Author:** ![SloppyGoat](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/sloppygoat/32/1586_2.png) [@SloppyGoat](https://discuss.seriesgui.de/u/SloppyGoat)\
**Post date:** [March 1, 2025, 9:33pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/7 "2025-03-01T21:33:29Z")

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I did finally figure it out. You really have to look through the Trakt website, and find it. Not an easy thing to do, when that happens. But it’s always the Trakt site that fucked up.

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**Author:** ![jonorrea](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/jonorrea/32/1692_2.png) [@jonorrea](https://discuss.seriesgui.de/u/jonorrea)\
**Post date:** [March 2, 2025, 2:31pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/8 "2025-03-02T14:31:19Z")

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My issue is about a movie it looks like It was removed from TMDB.

```auto
Sync & Update - TMDB - Failed to update movie ('Justice League: Dawn of Apokolips', TMDB id 484855).

```

In trakt search is nowhere to be found. [https://trakt.tv/search?query=Justice%20League%3A%20Dawn%20of%20Apokolips](https://trakt.tv/search?query=Justice%20League%3A%20Dawn%20of%20Apokolips) and if I check my History in the site and order by name the movie is not shown there either. Both sites TMDB and Trakt removed the movie, the movie does exist in IMDB [Justice League: Dawn of Apokolips (Vídeo 2017) - IMDb](https://www.imdb.com/es-es/title/tt6428774/?ref_=nv_sr_srsg_0_tt_3_nm_0_in_0_q_Dawn%2520of%2520Apok)  
I think I rated before it was removed and my rating still persisted.  
So I wont be able to remove it using the UI. I will check if I can do it using API.

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<div class="post-metadata">

**Author:** ![SloppyGoat](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/sloppygoat/32/1586_2.png) [@SloppyGoat](https://discuss.seriesgui.de/u/SloppyGoat)\
**Post date:** [March 2, 2025, 7:09pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/9 "2025-03-02T19:09:48Z")

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Exactly what mine said, and every time, I ended up finding it marked in Trakt. There are some apps that cause this. Like Flixoid and Film Plus. It is extremely difficult to find these, when it happens. You have to make sure no other apps are running in the background, which could cause it again, until you find it and remove it. And it will keep happening, until you figure out which app is doing it. Believe me, or not. I’m just telling you what I found out. It’s exactly the same problem, and has nothing to do with TMDB or IMDB. It’s like these don’t exist at Trakt when you look for them, but I guarantee it’s coming from Trakt. Most of the time, this would happen right after I found several movies that I know I would never have added. As if it just added someone else’s to my list. Now, I figured that out, and I just never log those apps back into Trakt. Problem gone.

If you’re using multiple apps, connected to Trakt, they will all be corrupted by any bad entries. The warning came up in SeriesGuide. Otherwise, I never would have figured it out. It will be extremely hard to find on the Trakt site, but that’s where you’re going to find it. And, you do have to use something like App Killer, to make sure no other apps are feeding it back to Trakt, while you’re trying to get rid of it. The biggest challenge is indeed finding the god damn movie on Trakt, as it will not show up in a search or your normal collection/list. You will most likely find it stuck in the watch list, even if you never use the list, but only collection.

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<div class="post-metadata">

**Author:** ![uwe](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/uwe/32/1786_2.png) [@uwe](https://discuss.seriesgui.de/u/uwe)\
**Post date:** [March 5, 2025, 1:33pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/10 "2025-03-05T13:33:15Z")

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Thanks for your details! Someone else emailed about this and this has frequently come up in emails. Once there is time I hope to make it easier to resolve this, like by providing a button to open or delete the affected movie.

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**Author:** ![Kosh](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/kosh/32/2057_2.png) [@Kosh](https://discuss.seriesgui.de/u/Kosh)\
**Post date:** [March 11, 2026, 8:26pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/11 "2026-03-11T20:26:39Z")

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Is there already a solution to this issue?

I keep having SG stuck syncing on a title I never added via SG, Trakt or any other service!

Thanks in advance…

 ![Screenshot_20260311_211216_com.battlelancer.seriesguide~2](https://discuss.seriesgui.de/uploads/default/original/2X/9/9140c155941430d154ab40dc5367a27ca4d99136.jpeg)

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<div class="post-metadata">

**Author:** ![uwe](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/uwe/32/1786_2.png) [@uwe](https://discuss.seriesgui.de/u/uwe)\
**Post date:** [March 13, 2026, 5:47am UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/12 "2026-03-13T05:47:20Z")

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Go to your Added list and search for “Space Command”. Then remove that show.

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<div class="post-metadata">

**Author:** ![Kosh](https://discuss.seriesgui.de/user_avatar/discuss.seriesgui.de/kosh/32/2057_2.png) [@Kosh](https://discuss.seriesgui.de/u/Kosh)\
**Post date:** [March 13, 2026, 12:46pm UTC](https://discuss.seriesgui.de/t/sync-update-error/2345/13 "2026-03-13T12:46:38Z")

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Thanks!

Don’t know how it got there…must have added it by accident 😔
